Customer reviews of Low CC Cars

By Adam K on 12 November 2016 | Verified purchase

I bought my first car from Low CC and they were great. I decided to visit Low CC because their website had a much wider selection for me compared to other dealers. Hector was very knowledgable about all the cars I was interested in and suggested similar cars I hadn't noticed within my price range. If there were any problems with the car the on-site mechanic would have fixed it before I took it away and Low CC even contacted me a few weeks later to make sure no problems had arisen. I would definitely recommend Low CC Cars to anyone looking for a smaller engine car in great condition, especially first time buyers. All the staff give excellent service and advice.

Reply from Low CC Cars on 01/12/16

Thank you Adam for your positive feedback, we are glad you were pleased with the whole buying experience and that you were happy with the level of service you received, you really did make a good choice when choosing the low mileage Audi A4, definitely one of my favourite cars, should you have any issues in any shape or form , know that we are just a telephone call away. Kind Regards Low CC Cars.

By John C on 11 November 2016 | Verified purchase

Low CC Cars were very nice and helpful in deciding to purchase a car from them. I was allowed a test drive and a thorough examination of the Car. There was a considerable dent on the drivers side door, which Low CC Cars repaired so it was as good as new. They also went through the cars Service History, in which a service had recently been carried out. Even though a MOT was not due Low CC Cars carried out a new up to date MOT. Low CC Cars give a 3 month Warranty on all of their cars, which is the responsibility of Low CC Cars and not an outside Insurer. The car was ready for collection when Low CC cars said it would be and the paperwork to finalize the purchase was simple and easy. I would recommend a friend or colleague to visit Low CC Cars if they wish to purchase a second hand car.

Reply from Low CC Cars on 01/12/16

Thank you very much for your kind feedback Mr Clayton, we are really pleased that you were happy with our service & would recommend us to friends and family, rest assured should you have any teething issues you can contact us on 01793 420000. regards Low CC cars

By Cliff D on 09 November 2016 | Verified purchase

Plenty of time to look round cars, had a few test drives with no problems. Staff available to answer questions but not pushy or hurrying you. Normally buy private but buying from these guys was easy and hassle free. Would recommend my friends to use this company.

Reply from Low CC Cars on 01/12/16

Afternoon Cliff thank you very much for your kind words, glad you were pleased with our service , hope to see you again in the future , in the meantime please do not hesitate to contact us if you have any issues with your new purchase. warm regards Low CC Cars

By Laura A on 09 November 2016 | Verified purchase

Low cc cars had everything I was looking for.. a great collection of low mileage, low cost cars to run to and from work. We were not pressured when looking around the lot but when ready it was easy to find someone to talk to. Being able to research online was an advantage and messages sent were responded to quickly. The sale was a very smooth transaction and everything that was promised was done including a free service and a 3 month warranty... although a valet would've been nice too! I'd definitely recommend to friends, hopefully I won't need to back for a while though!

Reply from Low CC Cars on 01/12/16

Thankyou very much Laura for your feedback, we are glad we found the right car for you, our sincerest apologies in regards to the vehicle not being valeted, if you are in the area kindly bring the car in to us and we will be more than happy to give you a free valet, also in the meantime if you have any teething issues please do not hesitate to contact us direct on 01793 420000. Low cc cars team.

By Michael A on 05 November 2016 | Verified purchase

It's a fantastic place to buy your first car, there is plenty of choice and all at reasonable prices. Extra peace of mind is offered by a 12 month MOT and 3 month warranty on all cars. During our several visits there we received a lot of useful advice and were made to feel an important customer. After finding my Sons ideal car and leaving a small deposit, we picked it up today and are very happy. I would fully recommend this dealer to anyone - well done guys :>)

Reply from Low CC Cars on 01/12/16

Thank you very much for your kind words Mike, was a pleasure dealing with you, hope to see you back in the future for your next car, in the meantime if you have any issues with the new purchase please feel free to give us a call. thanks Low CC cars

By Anonymous on 10 October 2023 | Purchase not verified

Contacted the dealership for information about one of their cars. No one was picking up then I received a call back from another number and the guy was super rude. Didn't say who he was or where he was calling from. He sounded like it was inconvenient for him to talk to me. Just from this interaction I can only assume what's theirs service is like. No, thank you.

Reply from Low CC Cars on 01/07/24

Sorry to hear you didn't have the best experience and we have taken your feedback on board to improve the customer experience.

By Anonymous on 28 January 2023 | Purchase not verified

Terrible Experience. The guy got the wrong car and wrong price over text. Wasted my time and my Mums coming all the way down for it to be the wrong car. Fault was his but barely any apology. Then tried to recommend another car that didn’t even start (blamed it on the key battery!) which is when I decided I had had enough. Not bad blokes but terrible organisation, experience and wouldn’t buy anything from them. All money to them not for the people. Hopefully they read this and improve for others. Thanks for the wasted trip!

Reply from Low CC Cars on 01/07/24

Sorry to hear you didn't have the best experience and we have taken your feedback on board to improve the customer experience.

By Ian S on 08 July 2022 | Purchase not verified

Kieran was very easy to deal with on the phone and arranged for collection of the car as arranged with no fuss. Payment was immediate.

By Chloe W on 02 March 2021 | Purchase not verified

Fantastic experience after being thrown into the deep end during lockdown losing my company car. I went to Low CC based on their good recommendations and wasn’t let down. I purchased a Vauxhall Corsa with low mileage and perfectly full detailed history as described with 1 owner. Slight issue with no spare key and a dodgy bulb, resolved within a week or so by the team fully accommodating around my working hours too. Satisfied customer, please don’t overlook these guys for a fab used car. Will definitely return when it’s time to change!

By Tony K on 09 December 2020 | Purchase not verified

Excellent sale - smooth transaction. Purchased a VW Polo five months ago which has proven to be very reliable. One very small issue with a loose exhaust which was fixed immediately. When I walked in unannounced they remembered my name after 10/11 days from purchase date - small touches that matter!